Aptxa
Support
Need help, found a bug, or have a feature idea? Email us at
aptxa.dev@gmail.com and include a short
description of what happened (screenshots help a lot).
Frequently asked questions
How do I sign in to Aptxa?
Aptxa uses secure sign-in with your existing Google or Apple account — there is no
separate Aptxa password. On iOS you can use either provider; on the web, sign in
with Google. If sign-in fails, check that you're connected to the internet and try
again; if it persists, email us.
Is my data backed up? What happens if I change phones?
Your data is stored securely in the cloud, not on your device. Sign in on any
device with the same Google or Apple account and your practice — clients, sessions,
payments — is right there waiting for you.
How do I add a client or book a session?
Tap the centre + button on the bottom bar for quick actions — add a
client, book a session, or record a payment from anywhere in the app. You can also
book directly from a client's profile or from the calendar.
How do payments work?
Aptxa tracks payments; it does not process them. When a client pays you (cash, UPI,
bank transfer — however you like), record it against the session and Aptxa keeps
your collected and pending totals up to date automatically.
Can my clients see the app or my notes?
No. Aptxa is your private workspace. Only you, signed in with your own account, can
see your clients, sessions, notes, and payment records.
How do I delete my account and data?
Email aptxa.dev@gmail.com from your
registered email address and ask for account deletion. We permanently delete your
account and all associated data — see our
Privacy Policy for details.
Is Aptxa free?
Aptxa is currently free to use while in its early-access period. If that ever
changes, existing users will be told well in advance — no surprises.
Contact us
For anything not covered above — bug reports, feature requests, privacy questions, or just to say hello: